Welcome to Dharniya. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our site, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1. Product Display & Colors
We aim to display our products and their colors as accurately as possible. However, due to individual screen settings and device display differences, the actual product color may vary slightly. Dharniya does not guarantee the exact color representation across all devices.
2. Electronic Communication
When you visit our site, communicate with us via email, or place an order, you consent to receive communications from us electronically. This may include updates, promotional messages, invoices, or any other relevant information. All such communications fulfill legal requirements for written notices.
3. Website Access & Usage
Dharniya grants users a limited, non-transferable license to access and use the website for personal shopping and information purposes only. The following activities are strictly prohibited:
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Unauthorized downloading or copying of content for commercial use
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Tampering with site security or attempting to access restricted areas
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Uploading malicious software or engaging in harmful cyber activity
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Using bots or automated systems to collect site data
We reserve the right to terminate access for any breach of these terms.
4. Pricing & Availability
We strive to offer quality products at reasonable prices. However:
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Prices and stock availability are subject to change at any time
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We do not guarantee the lowest price in the market
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In case of listing errors or incorrect pricing, Dharniya reserves the right to cancel or revise the order
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If your order is canceled after payment, the amount will be refunded to your original payment method (excluding COD orders)
5. Order Cancellations
We may cancel your order due to:
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Inventory shortages
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Incorrect product/pricing information
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Payment verification issues
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Quality concerns
You will be notified in such cases and refunded if payment was made.
By Customer:Cancellation requests must be made within 24 hours of placing the order. Once an order is processed or shipped, cancellation may not be possible. Dharniya reserves the right to accept or reject cancellation requests.
6. Fraud & Security Monitoring
We actively monitor transactions to prevent fraud. Suspicious activity, including use of multiple accounts or misuse of promotional codes, may result in:
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Immediate cancellation of current and future orders
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Suspension or deletion of user accounts
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Legal action to recover costs or damages incurred
No refunds will be issued for fraudulent or flagged transactions.
7. Payment & Card Information
You confirm that all payment details shared on our platform are accurate and lawfully yours. Dharniya is not responsible for any unauthorized or fraudulent use of payment information. We do not store sensitive card data, and such information is only shared with secure, compliant third-party payment gateways as required.
8. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted here. Continued use of the website after updates indicates your acceptance of the revised terms.
